Thiqa Mart uses customer information only to run the store, process orders, provide support, and improve the shopping experience.
We collect the details needed to process cash-on-delivery orders, arrange delivery across the UAE, send updates, and respond to support requests. When you place an order or contact us via WhatsApp, we use the message exchange, contact number, and delivery details you provide solely to fulfill your order and provide service.
We use privacy-conscious analytics, including PostHog and Vercel Analytics, to understand visits, popular pages, search terms, cart activity, device type, approximate location, and traffic quality. Analytics tracking starts only after the visitor accepts analytics consent.
We do not send customer phone numbers, addresses, order notes, WhatsApp messages, passwords, or secret values to third-party marketing or ad trackers.
We use order details to deliver products, confirm availability, manage inventory, provide customer support, and coordinate smooth cash-on-delivery fulfillment.
Customers can contact support on WhatsApp or email to update details, ask privacy questions, or request deletion where retention is not required for legal, accounting, or fraud-prevention reasons.
Contact customer support with your order number and the phone or email used at checkout.
Help us improve Thiqa Mart
We use privacy-conscious analytics to understand visits, popular pages, and shopping flow.